Tales from the Café: Only in the Movies

Time: Saturday, 11:05 pm It was way past when we should have left, and yet... And yet. The mopping still wasn't done--though Dana was almost through with it--bits and pieces still needed to be picked up, and I swear the huge party we'd been working with all evening had only left something like seven minutes earlier. An … Continue reading Tales from the Café: Only in the Movies

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Tales From the Café: Out of the Mouths of…Customers?

Time: Friday, 3:15 pm I may not have any of my own, but I know if you hang around kids long enough, you're going to hear some crazy stuff. The Internet has lists of creepy or clever things kids have said with absolutely no prompting. I'd put it out there that it's not just kids … Continue reading Tales From the Café: Out of the Mouths of…Customers?

Tales from the Café: Are You Sure?

Time: Wednesday, 1:15 pm. I've gotten my fair share of bizarre requests in my time working, both here and at other customer service places where I've been employed. I've had odd food questions, I've had seating requests that don't make sense, I've had complaints and compliments and all kinds of oddness. Most of it doesn't … Continue reading Tales from the Café: Are You Sure?

Tales from the Café: Squeaky Clean

Time: Monday, 2:16 pm I rubbed at my eyes, enjoying the brief respite from the lunch rush. The rushes had been getting later and later as time went on, so despite the fact that normally we'd be done with the busy part of the day by now, I wasn't taking my chances. The second I … Continue reading Tales from the Café: Squeaky Clean

Tales from the Café: Amazing the Things You Find

Time: Tuesday, 9:16 pm It was almost time to leave. All of the customers were already gone--a small miracle, given that there was a strong tendency to hang around well past closing time--so we were getting a little extra cleaning done in our "free time." I was over cleaning the wood portion of our floors, … Continue reading Tales from the Café: Amazing the Things You Find

Tales from the Café: Man in the Mirror

Time: Saturday, 8:35 pm It was a quiet night, and a welcome one at that. Friday night had been an absolute nightmare; it had been me, a returning college student, and three new hires working, and I'm fairly certain everyone in a thirty mile radius had decided to come out. So a quiet night shift … Continue reading Tales from the Café: Man in the Mirror

Tales from the Café: Commonly Heard Phrases

Time: Every day I come into work Every job has its own set of phrases that make you feel like you're a broken record. Mocha Time has quite a few. Between what I hear the customers say, and what I say on a regular basis... "Thank you for calling Mocha Time City Center, this is … Continue reading Tales from the Café: Commonly Heard Phrases